We accept returns or exchanges in the event that an item was personalized incorrectly or has arrived damaged. We can not offer a refund or accept a return when an item is delivered late by USPS unless it meets the following criteria...
- First class/Standard - delivery exceeds 10 business days
- Priority - delivery exceeds 6 business days
- Express - delivery exceeds 2 business days
Remember to allow one day for processing your customized image.